Statement of Commitment

First Stage Child Care Centre (FSCCC) is committed to providing equal access and participation for people with disabilities. We are committed to treating people with disabilities in a way that allows them to maintain their dignity and independence while accessing our services. We believe in integration and are committed to meeting the needs of people with disabilities in a timely matter. We are committed to ensuring that persons with disabilities are given an opportunity equal to that of those without disabilities to obtain, use or benefit from FSCCC’s services wherever possible by removing and preventing barriers to accessibility.

FSCCC is committed to meeting our accessibility requirements under the Accessibility for Ontarians with Disabilities Act, 2005 (AODA), Ontario’s accessibility laws as well as its current and ongoing obligations under the Ontario Human Rights Code respecting non-discrimination.

First Stage Child Care Centre understands that obligations under the Accessibility for Ontarians with Disabilities Act, 2005 (AODA) and its accessibility standards do not substitute or limit its obligations under the Ontario Human Rights Code or obligations to people with disabilities under any other law. 

Requests for information in accessible formats can be made by contacting the Program Manager by:

  • telephone, at 416-394-4689

Feedback Process

Our goal is to meet the expectations of people with disabilities who use our services. Comments on our services regarding how well those expectations are being met are welcome and appreciated.

Feedback regarding the way we provide services to people with disabilities may be made in person, by telephone, in writing or by e-mail. If one of these methods is not suitable a customer may request another method. All feedback is to be directed to the Program Manager. We will respond to comments within 15 days of their receipt.

We may be contacted:

  • By e-mail, at firststageccc.pm1@outlook.com

  • By telephone, at 416-394-4689

  • In person, at any of our locations or at head office - First Stage Child Care Centre, 2580 Kipling Avenue, Toronto ON M9V 3B2

  • By mail, addressed to First Stage Child Care Centre, 2580 Kipling Avenue, Toronto ON M9V 3B2.